Payments

Please call our INFO LINE: 022 903 999, 078 903 999, or send us a message on one of our social media channels.

The funds can be transferred to the e-wallet in your personal account for future payouts, or a refund can be issued upon request.

To request a refund, you need to complete the request form on the website by clicking the “Contacts” button at the bottom of the page, selecting the type of request, and filling in the required details in the template.

If your request was created from your personal account for your child, the transfer of these data can be carried out only in person at the branch and upon presentation of an identity document.
If your request was created from your personal account for an adult, a refund of the funds will be requested. The transfer of these test results cannot be carried out.